Shenzhen Yunzhen Yigou E-commerce Co., Ltd.

Thank you for visiting sollurelle.

We aim to provide accessible customer support before, during, and after your purchase.

sollurelle is owned and operated by Shenzhen Yunzhen Yigou E-commerce Co., Ltd.

Our support team can assist with:

• Product questions;
• Order confirmation and order status;
• Checkout and payment inquiries;
• Shipping and tracking;
• Address-change requests;
• Order-change and cancellation requests;
• Returns and refunds;
• Damaged, defective, missing, or incorrect items; and
• Other purchase-related concerns.

Contact Customer Support

Customer Support Email:
service@sollurelle.com

Customer Support Hotline:
0755-36393782

For order-related inquiries, please provide:

• Your order number;
• The email address used for the order; and
• A brief explanation of your request.

Providing complete information helps us identify the relevant order and review your inquiry more efficiently.

Response times may occasionally be longer during weekends, public holidays, promotional periods, or unusually high inquiry volumes.

Business Information

Brand Name:
sollurelle

Legal Company Name:
Shenzhen Yunzhen Yigou E-commerce Co., Ltd.

Website:
sollurelle.com

Business Address:
F4.8 7DK30, 7th Floor, Tianji Building, Tianan Digital City, No.8 TaiRan 5th Road, Tianan Community, Shatou Sub-district, Futian District, Shenzhen, China

Customer Support Email:
service@sollurelle.com

Customer Support Hotline:
0755-36393782

sollurelle is owned and operated by Shenzhen Yunzhen Yigou E-commerce Co., Ltd.